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Manufacturer's Warranty and Precautions

Manufacturer Warranty
Architectural Series Wooden Return Air Grille
 
Warranty
 
All wooden return air grilles (“Return Air Grilles”) are guaranteed to be of good material and workmanship and free from defects that render it unserviceable for the use for which it is intended at the date of receipt by the homeowner, builder or AC contractor, whichever comes first. Natural variations in the color or texture of the wood are not to be considered defects. The quality of architectural woodwork is safeguarded while it is in our possession. This warranty does not apply to products damaged or handled improperly by the homeowner, builder or AC Contractor as the case may be.

To be protected by our guarantee, our Return Air Grille must not be stored in damp warehouses or placed in moist or freshly plastered buildings; or must not be subjected to abnormal heat or dryness. Furthermore, the Return Air Grilles must not be handled improperly during shipping, handling and storage. Improper handling includes but is not limited to stacking it beyond the limit marked on the packaging; stepping on it; dropping it; storing or resting it any way other than flat, whether or not it is in its packaging or following the installation instructions and precautions.

Each Return Air Grille must be inspected after its packaging is opened, and all claims or complaints must be filed before painters’ finish is applied. Manufacturer will not be responsible for defects resulting from neglect of the precautions. If Manufacturer, in its opinion, determines the Return Air Grille has been mishandled or mistreated, then all warranties shall be null and void.

To guarantee this Return Air Grille, it must be handled and installed in accordance with our instructions found in this packaging or on our web site. Evidence of any mishandling will void the warranty.

We agree, within the warranty period to repair or replace (in the unfinished, if so furnished originally), at our option and without charge, any Return Air Grille which is defective within the meaning of this guarantee. We do not agree to be responsible for any work which was not originally performed by us. We do not agree to pay charges for finishing or installing replaced woodwork. This guarantee is not effective if goods are repaired or replaced without first obtaining our written consent.
 
Precautions
 
- Always handle with care

- Always use two hands and only handle louvers near or at the parameter of the grille (do not handle the grille by holding the louvers in the middle)

- Ensure that the return air opening is sized properly before installing

-Ensure that the screws or nails meet the framing or stud behind the drywall

- Do not force the wooden grille into the metal frame or the return air opening

- Prime & paint 100% of all exposed and concealed surfaces before installing
 

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